Committed to your safety

From day one, your safety has been our highest priority.

In light of the pandemic, we’ve further strengthened our office protocols and infection control procedures to ensure that your visit remains safe and pleasant.

You will observe a number of changes during your next treatment. Please note that these processes are designed with your safety in mind, and rest assured that we are doing everything possible to keep you safe and healthy.

We’re now open for all treatments, including routine check-up and cleaning. You can schedule your appointment here.

PRE-APPOINTMENT

• Patients will be required to complete a COVID-19 questionnaire prior to arriving at the office to help us screen for COVID-19 symptoms.
• Patients will need to arrive on time for their appointment, no more than 2 minutes prior, to reduce crowding within the office.
• We require masks in the office. If you forgot to bring your own, we’ll provide you with one.
• Extra companions will be limited to only essential people in order to minimize crowding.

DURING THE APPOINTMENT

• Our staff will take your temperature upon arrival to confirm absence of fever – patients with a temperature of over 100.4° F will be asked to reschedule .
• Maintain social distance and stay six feet apart from fellow patients and office personnel as much as possible for everyone’s safety – we’ll have distance markers within the office.
• Wash hands upon entering the treatment room, and use anti-viral oral rinse to reduce the viral load in the mouth before and after treatment is performed.
• To reduce trips to the clinic and germ exposure while in transit, we will try our best to offer you with options for same-day treatment when applicable.

POST-APPOINTMENT

Notify us if you test positive for Covid-19 within 2 weeks following your appointment.

INFECTION CONTROL PROCEDURES

• All of our clinical equipment has always been and will continue to be either single-use or thoroughly sterilized.
• Office surfaces will be disinfected throughout the day to create a more sterile environment.
• Our clinical team uses appropriate personal protective equipment (PPE) such as disposable gloves, masks, gowns, face shields among others to reduce the risk and spread of infection.
• Air purifiers have been installed in the office to remove droplets and aerosols from the air, keeping the office air clean and safe.
• Our team will participate in daily screening, which will include answering health screening questions and having their temperatures taken.
• We are closely monitoring the guidance provided by CDC, OSHA, CDA and SFDPH- as they update their guidelines, we will update our safety practices in real time.